I just wanted to say "THANK YOU!" for absolutely nailing my Randy Quaid autograph request! I've been hunting for this exact photo signed in a silver pen for over a year and ECC got it right! I was a bit nervous opening the package, as in today's world it's hard to find people that are accountable, but your team hit an absolute home run in satisfying my email request. I can't wait to see the look on my brother's face when he receives this as a gift, as Christmas Vacation is our favorite movie. Hope to do business with you again, soon.

Yet another smooth transaction resulting in 5 beautiful pieces from Rhode Island Comic con. I absolutely love them... flawlessly signed and returned to me already. A+++++

I cannot say it enough. THE most trustworthy autograph service I've ever used. Not only do they come through consistently, but they go above and beyond every single time, without fail. I cannot speak highly enough about the service I've received, the question and care of my returned items and the class acts Brian and Chris are.

The Good: Website ordering was easy with plenty of options. A staggering number of pen options to match exactly the type of aesthetic you are looking for. My send-in item was returned promptly after the signing. The autograph signature was solid with the paint marker obviously well-primed and not dull. Prompt replies to email questions.

The Bad: The sealed action figure I sent was well-prepared and I was careful to protect the card back. The condition of these additional precautions upon return made me thankful I took the extra steps to protect it. The figure and card back itself were damage free as a result.

The Ugly: It was under $7 for me to ship USPS, but I was charged $20 for return by UPS. When asked, the owner explained it was due to the "time" it took to place my figure in the same box I sent it in. It's a shame, honestly, as I feel this cheapens the perception of the business and my experience as a whole. This felt like I was being lied to and stolen from after already paying a significant fee for the service I requested and paid for. The original purchase receipt for this fee indicates "Ship by Weight" which further adds to this feeling of deceitfulness. A refund of the difference that was actually paid was refused.

Always a great seller. Thank you for everything!