Thanks to East Coast Collector's Service, I was finally able to get an autograph from James Tolkan (actor for Mr. Strickland from "Back to the Future")! The company was quick to respond to my questions and the signed photo looks great!

I just wanted to say "THANK YOU!" for absolutely nailing my Randy Quaid autograph request! I've been hunting for this exact photo signed in a silver pen for over a year and ECC got it right! I was a bit nervous opening the package, as in today's world it's hard to find people that are accountable, but your team hit an absolute home run in satisfying my email request. I can't wait to see the look on my brother's face when he receives this as a gift, as Christmas Vacation is our favorite movie. Hope to do business with you again, soon.

Yet another smooth transaction resulting in 5 beautiful pieces from Rhode Island Comic con. I absolutely love them... flawlessly signed and returned to me already. A+++++

I cannot say it enough. THE most trustworthy autograph service I've ever used. Not only do they come through consistently, but they go above and beyond every single time, without fail. I cannot speak highly enough about the service I've received, the question and care of my returned items and the class acts Brian and Chris are.

The Good: Website ordering was easy with plenty of options. A staggering number of pen options to match exactly the type of aesthetic you are looking for. My send-in item was returned promptly after the signing. The autograph signature was solid with the paint marker obviously well-primed and not dull. Prompt replies to email questions.

The Bad: The sealed action figure I sent was well-prepared and I was careful to protect the card back. The condition of these additional precautions upon return made me thankful I took the extra steps to protect it. The figure and card back itself were damage free as a result.

The Ugly: It was under $7 for me to ship USPS, but I was charged $20 for return by UPS. When asked, the owner explained it was due to the "time" it took to place my figure in the same box I sent it in. It's a shame, honestly, as I feel this cheapens the perception of the business and my experience as a whole. This felt like I was being lied to and stolen from after already paying a significant fee for the service I requested and paid for. The original purchase receipt for this fee indicates "Ship by Weight" which further adds to this feeling of deceitfulness. A refund of the difference that was actually paid was refused.